Senior Cloud Infrastructure Support Engineer (Azure)

Who we are in a nutshell:

👋🏻 Hi, we are FintechOS! we are on a mission to transform how people engage with everyday financial services. Using innovative tools and a deep understanding of the customer journey, our mission is to bring effortless, personalized experiences to everyone.


We empower organizations to become truly customer-centric, helping them to adopt a data-driven approach, and consolidate critical data from multiple sources like databases, legacy systems, or IoT devices. This connectivity accelerates processing, automation, and above all, the delivery of a streamlined experience. Our tech integrates customer data at every level of the customer journey – from the product catalog to the app. These capabilities free our clients to tailor products, workflows, and interactions to a segment of one.


FintechOS Lighthouse, our customer-centric platform for banking enables the delivery of smarter, profitable products and personalized experiences. Pre-built functionality and low-code empower organizations to create value quickly. Move away from legacy systems, or keep them in place – it’s all possible.

FintechOS Northstar, our customer-centric platform for insurance lets insurers deliver clever products, at a faster rate. Our platform makes continuous innovation and fast go-to-market a reality. At the same time, it reduces costs via end-to-end digital customer journeys and increases efficiencies.


About the role:

We are hiring for a Senior Cloud Infrastructure Support Engineer (Azure) that will be part of the Cloud Operations Team.

What you’ll be doing:

  • Analyze, troubleshoot and resolve hardware, software, network, process, and system failures for globally distributed installations
  • Define, maintain and upgrade standardized infrastructure for our Azure environments
  • Contribute to internal wiki with technical documentation, manuals, and IT policies
  • Respond to monitoring alerts and production infrastructure incidents.
  • Ensure security through access controls, firewalls, VPNs, and audit logging
  • Execute DR Tests; in case of disasters is being involved in switch-over
  • Proactively collaborate with FintechOS internal departments to keep up to date with the latest technologies and customer infrastructure requirements
  • Configure, test, deploy, and upgrade FintechOS proprietary software on Cloud Azure environments

What you have:

  • Proven experience as a System Administrator, Network Administrator, or similar role required
  • Solid working knowledge in managing Windows-related technologies: Windows Server, IIS Web Server, MS SQL Server
  • Demonstrated experience with key cloud platforms/providers, including Microsoft Azure but not limited to
  • Proven understanding of networking-related concepts and security related protocols
  • Focused on customer satisfaction and attention to detail in your work
  • Ability to quickly diagnose and solve problems collaboratively
  • A strong desire to learn and contribute across a variety of technologies and disciplines

Nice to have

  • Experience in 24×7 production operations, preferably supporting a highly available environment for a SaaS or cloud service provider
  • Infrastructure as a Code experience (PowerShell and ARM Templates)
  • Knowledge of how web applications run on Microsoft technologies stack work is a plus
  • Working knowledge of containers (Docker, Kubernetes, ECR, .etc) is a plus.
  • Experience using source control/repositories (Git, GitHub, TFS) is a plus
  • Experience with JIRA, Confluence, Microsoft Teams


Our culture

We are a highly motivated bunch of people, taking on a huge technical challenge in one of the biggest industries in the world. We’re fully aware that the impact of our work can be felt by hundreds of millions of people around the world.


At FintechOS, we strive to be the place where a diverse mix of talented people want to come, stay, and do their best work. Our commitment to diversity and inclusion is reflected in our people, our partners, and our customers. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all the other wonderful characteristics that make us different.

Quick Facts

• We are a venture-backed business started in 2017 with a big list of international clients already under our belt, serving customers in Europe, the UK, and North America

• Scaling globally at a high speed: 200+people, 3 countries, with 100% YOY growth rate over the last years

• More than 40+ institutions run on FintechOS technology including Erste Bank, Société Générale, Scotiabank, Nationale-Nederlanden, Hyperion Insurance Group, Vienna Insurance Group and many more. We operate in 20 markets, across four continents with a total of $85bn in assets under management and we have offices in London, Amsterdam, and Bucharest (soon opening in Dubai, Singapore, and New York)

• FintechOS is 2020’s hottest FinTech Startup, according to the Europas Awards, an event launched in 2009 by TechCrunch’s editor-at-large, Mike Butcher, to recognize and celebrate the innovation emerging from Europe’s burgeoning tech startup scene

• FAST 50 & FAST 500 ranked by Deloitte amongst top technology companies in Europe and EMEA

We’ll be looking forward to hearing from you.
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